Terms of service

OVERVIEW

Welcome to Surfshop – Shapers Club House! The terms “we”, “us” and “our” refer to Surfshop – Shapers Club House. Surfshop – Shapers Club House operates this store and website, including all information, content, features, tools, products and related services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Surfshop – Shapers Club House is a store powered by Shopify, which enables us to provide the Services.

The following Terms and Conditions of Use, together with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms of Service or this Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, and you consent to any minor dependents using the Services on devices that you own, purchase or manage.

To use the Services, including browsing our online stores or purchasing any products or services, you may be required to provide certain information, such as your email address and billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services as accurately as possible in our online stores. However, colors or product appearance may vary depending on the device used, its settings and configuration.

We do not guarantee that the appearance or quality of products or services will meet your expectations or exactly match the representations shown online.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Surfshop – Shapers Club House reserves the right to accept or refuse any order at its discretion. An order is not accepted until confirmation has been issued and payment has been received and processed.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we modify or cancel an order, we will attempt to notify you using the contact details provided at checkout.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You represent and warrant that purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price charged will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless otherwise stated, prices do not include shipping, handling, customs duties or import taxes.

Online prices may differ from those offered in physical stores or third-party platforms. Promotional offers may be subject to separate terms, which will prevail in case of conflict.

You agree to provide current, complete and accurate purchase and account information and to promptly update such information as needed.

You represent and warrant that you are authorized to use the payment method provided and that all charges will be honored.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery times provided at checkout are estimates only and may vary depending on the carrier, destination, weather conditions, customs processing or events beyond our control.

In accordance with Article L216-4 of the French Consumer Code, the risk of loss or damage transfers to the customer when the customer, or a third party designated by them, takes physical possession of the products.

Any damage noted upon delivery must be reported to the carrier and to us within 48 hours, with supporting photos.

SECTION 6 – INTELLECTUAL PROPERTY

All Services and content (texts, images, photographs, videos, graphics, logos, trademarks, designs, sound elements, interfaces, code, etc.) are the exclusive property of Surfshop – Shapers Club House or its partners and are protected by French law, European law and international intellectual property conventions.

Any reproduction, distribution, modification or exploitation, in whole or in part, without prior written authorization is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties of any kind. Use of such tools is entirely at your own risk and subject to the terms of the third-party providers.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy or practices of third-party sites. Accessing third-party sites is done at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Surfshop – Shapers Club House is powered by Shopify. All sales are made directly between you and Surfshop – Shapers Club House. Shopify bears no responsibility for any aspect of transactions between you and our store.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge having read these policies.

SECTION 11 – FEEDBACK

Any ideas, suggestions, reviews or feedback submitted grant us a worldwide, perpetual, royalty-free license to use, modify and publish such content for any purpose, including commercial purposes.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions and to update or cancel orders if information is inaccurate, at any time and without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, harass others, transmit malicious code, collect personal data, or interfere with security features. We may suspend or terminate access for any violation.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available”, subject to applicable law. This does not exclude mandatory legal warranties, including conformity and hidden defects warranties.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by law, Surfshop – Shapers Club House shall not be liable for improper use, non-compliant use, or indirect damages. Liability is limited to the amount of the relevant order, excluding bodily injury or gross negligence.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Surfshop – Shapers Club House, Shopify and their affiliates against any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is held invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any right shall not constitute a waiver. These Terms constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without prior written consent. We may assign them without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by French law.

An amicable solution will be sought prior to any legal action. Failing that, jurisdiction is granted to the competent French courts. Consumers may also use a consumer mediation service in accordance with French law.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding the Terms of Service should be sent to contact@shapersclub.com
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SHAPERS CLUB
Email: contact@shapersclub.com

Address: Shapers Club House, 13 rue des Entrepreneurs, Zone des Grossines, 17320 Marennes, France
Phone: +33 5 46 27 00 27
SIRET: 922 105 366 – R.C.S. La Rochelle
VAT number: FR76922105366